On Wednesday of this past week, John Britt, co-author with Ken Blanchard of Who Killed Change? engaged in a telephone dialogue with a group of ministry leaders as a Travel Free Learning event hosted by Columbia Partnership.
This latest book installment in now several dozen books by Ken Blanchard, seeks to discover who killed change in an organization, and what we can learn from that one organization’s experience that can be applied to many other organizations.
The focus of the telephone dialogue was on how to apply the principles of the book to congregations and denominational organizations. Congregational ministers and denominational staff from six different denominational families joined the conversation.
John Britt highlighted the head, heart, hands, and habit of change. Head is about knowledge. Heart is the emotional side of change. Hands refers to action. These first three are commonly understood and documented in various books. John adds habit. This is where changed behaviors are anchored and now a natural, continual part of an organization.